We'd Love to Hear from You!
Whether you have a question about a slow cooker setting, want to share your success with our Butter Chicken, or just want to say hi—we're here and we're listening.
General Inquiries
For questions about recipes, substitutions, or site navigation.
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Frequently Asked Questions
Before sending an email, please check if your question is answered below:
Q: Can I put frozen meat directly in the slow cooker?
A: We recommend thawing meat first for safety and even cooking. Putting a large frozen roast in a slow cooker can keep the meat in the "danger zone" temperature for too long. However, small frozen items like meatballs or veggies are usually fine.
Q: My slow cooker runs hot. How do I adjust?
A: Newer slow cookers tend to run hotter than vintage ones. If a recipe says "Low for 8 hours" but your pot boils rapidly, check it at 6 hours. Getting to know your specific appliance is key!
Q: Can I double your recipes?
A: Yes, as long as your slow cooker is large enough (usually 6-quart or larger). Just ensure the pot is no more than 3/4 full to allow room for simmering without overflowing.
Q: Do you have nutritional information?
A: Yes, most recipes include an estimated nutritional card. Please treat these as estimates, as brands of ingredients can vary significantly.